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User Portal Read only account

Hi

I am trying to create a user who is able to view all mail logs in the user portal. Currently I have created a test account to test however this does not allow the user view any mail logs at all. The SMTP log menu appears however it is not populated. We depend send a lot of mail to clients which are automated as part of the service we provide however it would be great if some selected users were able to view all the logs

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0 BAlfson over 13 years ago

Why can't you just give several people the password for that user account in the Astaro? The "Local" account doesn't need to have the same password as in AD or LDAP.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 turboizzy over 13 years ago in reply to BAlfson

local account would be idea but also risky. Just not worth taking if someone gets curious with the firewall
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0 turboizzy over 13 years ago in reply to BAlfson

local account would be idea but also risky. Just not worth taking if someone gets curious with the firewall
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0 turboizzy over 13 years ago in reply to turboizzy

my bad the read only access does work, thanks.
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0 Jeffersonrion over 13 years ago in reply to turboizzy

Yeah, you can't do a read-only attribute like that on the portal as far as I know. Also, I see that custom categories are not displayed on the portal view for tickets when viewing them in an open state. The only place where these are viewable is when the user opens them.[:)]
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