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firewall sends mail - a feature expired - dashboard says ok

Robin
Hi all,

A year problem in the license or reporting module?

Yesterday the firewall did send me a mail, saying the security license was about to expire, and today the firewall did send another one stating it really has expired.
When I view the licenses in the web-admin dashboard, all licenses are valid until 8 July 2013.
So the expiry date is correct, but the year is not.

Witch one should I believe? The dashboard stating I still have 2 years to go, or the mail reports who says I have a problem?

Regards, Robin


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  • 0
    I think my first step would be to download my license from MyAstaro to check to be sure that it looks correct.  Next, you or your reseller should open a support ticket with Astaro.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    I should have mentioned my license is a 100user home license.

    First thing I did yesterday was download the license file from Astaro.
    In the license file all dates are ok: ending on: 8 July 2013.

    However, in the license file there is a MailSecurity license.
    But the e-mail the asg is sending is talking about SecureEmail.

    Up until now, I experience no disruptions or problems.

    Best regards, Robin
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  • 0 in reply to BAlfson
    I should have mentioned my license is a 100user home license.

    First thing I did yesterday was download the license file from Astaro.
    In the license file all dates are ok: ending on: 8 July 2013.

    However, in the license file there is a MailSecurity license.
    But the e-mail the asg is sending is talking about SecureEmail.

    Up until now, I experience no disruptions or problems.

    Best regards, Robin
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