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WebAdmin not loading

I am new to the Astaro system, I didn't have a spare computer so i just purchased an ASG110/120 from ebay because I like the form factor and didn't want to deal with a new build. I am having issues getting logged in for the first time, i have done a bunch of searching in the forum and the astaro website and most of what i find says "talk to your vendor".

I installed v8 of the software to start fresh and had no problems, i got a prompt to wait for reboot and go to 192.168.0.1:4444 to login and finish setup, i am not being assigned an IP address when connected to any ethernet ports.

I have set my static ip settings as follows
IP:192.168.0.10
Subnet:255.255.255.0
gateway: 192.168.0.1

i am able to ping 192.168.0.1 with no problems but when I try to login to the webadmin portal I get a blank white page in firefox, chrome gives "Error 324 (net::ERR_EMPTY_RESPONSE): Unknown error.", and safari gives " the server unexpectedly dropped the connection"

I have tried all 3 browsers when the connection to the ASG is the only network connection. does any one have any ideas as to what the cause could be?

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0 BrucekConvergent over 14 years ago

Several things:

An Astaro installation does not install with DHCP enabled on the chosen Administrative port... thus you have to setup the static IP as you have done.. you aren't supposed to be able to pull an IP address from it.

Are you using the url https://192.168.0.1:4444 ? If you don't tell your browser to use SSL, it won't connect.

Also... since you bought an appliance off of Ebay... is it one of the older units that only came with 512MB of RAM? If so, you will likely have performance issues with Version 8, as 1GB is the recommended minimum for this newer version of the ASG Firmware.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 BrucekConvergent over 14 years ago

Several things:

An Astaro installation does not install with DHCP enabled on the chosen Administrative port... thus you have to setup the static IP as you have done.. you aren't supposed to be able to pull an IP address from it.

Are you using the url https://192.168.0.1:4444 ? If you don't tell your browser to use SSL, it won't connect.

Also... since you bought an appliance off of Ebay... is it one of the older units that only came with 512MB of RAM? If so, you will likely have performance issues with Version 8, as 1GB is the recommended minimum for this newer version of the ASG Firmware.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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