This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Locked out of 425 after 7.508 update

I just installed the 7.508 update this morning on our ASG 425. Following the reboot I recieved a message that said: Astaro User Authenticator (AUA) not running - restarted

When I tried to log in via the web interface it tells me Invalid username or password  even though I know I am using the correct login and password.

I am not able to log in via shell since that is disabled so I did a factory reset of the box and reloaded my back up from last night and it still doing the exact same thing. As of now inbound and outbound traffic is working but I can not get into the box at all.  Does anyone have any thoughts or suggestions?
Thank you,
Ben


This thread was automatically locked due to age.
Parents
  • Unfortunately, you can't revert to 7.507 without installing from ISO.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Unfortunately, you can't revert to 7.507 without installing from ISO.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data