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Lost Admin Password on config restore for new ISO install

Hi, I just installed the latest v8 iso which seemed to go well.
The install is on a VMWare ESX 3i hypervisor.
After restoring the configuration from my production box which is v7.507, the backend connection to the browser reset (expected) but then my admin password is no longer recognized (unexpected).

Can anyone think of why this might be?

Thanks,

Doug


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Parents
  • The new state cannot be accessed by any previous username/password combination. 

    Did you try Barry's suggestion?
    search these forums for the webadmin password reset procedure.


    Cheers - Bob
    PS Barry meant that loginuser and root passwords are reset, but all local users' passwords are backed up.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • The new state cannot be accessed by any previous username/password combination. 

    Did you try Barry's suggestion?
    search these forums for the webadmin password reset procedure.


    Cheers - Bob
    PS Barry meant that loginuser and root passwords are reset, but all local users' passwords are backed up.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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