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Converted Home License but part of it is expired now

Hello,

I tried to convert my home license to the new licensing model format but it seems that at least part of the process failed. [:(]

Right now the license subscriptions details say:

NetworkSecurity: ON - 04 Jul 2010 - 04 Jul 2011
WebSecurity: ON - 18 Jun 2007 - 19 Jun 2010
MailSecurity: ON - 18 Jun 2007 - 19 Jun 2010
StandardSupport: ON - 04 Jul 2010 - 04 Jul 2011
WebApplicationSecurity: ON - 04 Jul 2010 - 04 Jul 2011

So the license is not very usable right now without web and mail security.. [:S]

Probably some glitch in the conversion process... Just letting you know...

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0 AngeloC over 15 years ago

Hi Guys,

PM me the affected license id(s) for a failed conversion, we had a few, but the process should now be sound. However i can manually fix ones which were hit by that home-user bug.
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0 jasperf over 15 years ago in reply to AngeloC

Hi Guys,

PM me the affected license id(s) for a failed conversion, we had a few, but the process should now be sound. However i can manually fix ones which were hit by that home-user bug.

Hi AngeloC,

my file is not working. During upload, it says '...file invalid.'[:(]

What is your PM so I can send you my file?

Regards,

Jasper
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0 jasperf over 15 years ago in reply to AngeloC

Hi Guys,

PM me the affected license id(s) for a failed conversion, we had a few, but the process should now be sound. However i can manually fix ones which were hit by that home-user bug.

Hi AngeloC,

my file is not working. During upload, it says '...file invalid.'[:(]

What is your PM so I can send you my file?

Regards,

Jasper
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Vote Up 0 Vote Down

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