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cannot join ASG 7.1 the domain

I have a lab, that include 1 ASG and 1 DC.
My domain is: TCB.com.vn

In the tab server i can check my server and my admin user. But in the tab Single Sign On i can not join the domain.

Please, Someone can help me make a step by step guide to join Asg to domain

Thanks

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0 BAlfson over 15 years ago

Hi, Minh Quoc, and welcome to the User BB!

There are two common problems. If the Astaro already was added manually to your domain or there is a device with the same name, the name must be removed. If there is more than 5 minutes difference in the time on the Astaro and the DC, the join will fail.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 15 years ago

Hi, Minh Quoc, and welcome to the User BB!

There are two common problems. If the Astaro already was added manually to your domain or there is a device with the same name, the name must be removed. If there is more than 5 minutes difference in the time on the Astaro and the DC, the join will fail.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Jack Daniel over 15 years ago in reply to BAlfson

Bob hit the common issues, but I see that your subject line says "7.1". If you are really running ASG 7.1, please update to current software before tackling this, there have been a lot of changes (including significant changes in authentication) in the past couple of years since 7.1 came out.
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