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problems on upgrading from 7.405 to 7.500

hi all,
I cannot upload the upgrade file using Iceweasel browser under Linux Debian stable,
I've try several times to upload the huge file u2d-sys-7.500.tgz.gpg (240.7 MB) from the
panel "Management---Up2date---Advanced" following the manual procedure but after a long time it stop when is about at 99% .
I post an image to well explain what's happen,
Any help will be very appreciate
thankyou very much

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0 BAlfson over 16 years ago

This is not the place to contact Astaro Support. If you have Platinum Support, you can submit a support ticket at https://www.astaro.com/license/open_support_case. If you have Gold Support in Europe, I think you have to contact your reseller.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 16 years ago

This is not the place to contact Astaro Support. If you have Platinum Support, you can submit a support ticket at https://www.astaro.com/license/open_support_case. If you have Gold Support in Europe, I think you have to contact your reseller.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 micio over 16 years ago in reply to BAlfson

ok I've dowloaded the package by the console(wget....) than run the command auisys.plx --showdesc
the cursor is flashing but nothing happen and opening the webadim page there is nothing to upgrade..I can see that my firmw version is 7.405 and is up to date and stop.
could you please post a step by step procedure ?
thankyou very much
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