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Install fails at Step 3

SnorreSelmer
I tried installing both the latest stable ASG and the latest ASG beta (7.480) on my router PC, and it always fails when I get to Step 3.
The Step 3 page shows the error "Installation failed, remove disc and reboot".

The PC I'm trying to install ASG on has the Intel G45/ICH10 chipset, so it could be related to that (but from what I've read on this forum, that should result in a "No HDD found" error, not a complete installer failiure).

I read here today that it might help to disable the SATA-subsystem in the BIOS for the time being, but I'm stuck at work for another six hours, so I'm open for input while I wait to get home.


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  • 0
    @ Barry

    I hit ALT-F2 and it brought me to the command line, and when I hit ALT-F3 I get a log report. Everything seems ok and towards the end I get this.

    Total 1 Disks found
    Phase end: hw_conf (ret=0)
     unmount: /dest//sys: No such file or directory
     unmount: /dest//proc: No such file or directory
     unmount: /dest//boot: No such file or directory
     unmount: /dest//opt/inst: No such file or directory
     unmount: /dest//var/storage: No such file or directory
     unmount: /dest//var/log: No such file or directory
     unmount: /dest//tmp: No such file or directory
     unmount: /dest//: Invalid arguement


    When I go back to the command line I am in home "~" and type in dir and it lists these:

    bin
    boot
    dest
    dev
    etc
    install
    lib
    lost+found
    mnt
    proc
    sbin
    share
    sys
    tmp
    usr
    var

    Like most linux distros I assume... Am I getting the errors because the directories are in the wrong directory? i.e //boot is not in the /dest directory?  and if i cd to /dest nothing is in the directory..
  • 0 in reply to heman22union
    Maybe the hard drive / controller is not recognized.
     
    Sophos UTM Community Moderator
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