I have a customer who cant renew his licence. He get the folowing error :
"Could not apply UPG-AS71001GM-*********x to the license for the following reason:
You cannot apply this upgrade as a subscription renewal. Please contact your sales representative."
Well the 'sales representative' that would be me.
I guess that the problem is the UPG- key.
Here goes my question :
How do i see what kind of key it is ?
Upgrade feature, renew licence etc.
Hope someone have the answer.
This thread was automatically locked due to age.
