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[7.403] WAN NIC Down after up2date to 7.403!

After installing the 7.403 up2date, my internet connection wouldn't come up.

It is completely possible that my ISP decided to wig out at the same time; I'm not sure.

My LAN was working, and it's the same model NIC as the WAN.

ethtool was showing the WAN NIC up and down, and ifconfig was showing it up and down and up with and without an IP.

the kernel log was repeating
2009:06:08-16:55:05 fw kernel: e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None

I messed with it for awhile and rebooted once and powered off once, but couldn't get it back up.
I'm now back on 7.402 after a re-install/restore, and it's working fine.

Question: did the network driver or anything else change in 7.403 that could cause something like this?

Thanks,
Barry

This thread was automatically locked due to age.

0 BAlfson over 16 years ago in reply to Jhaislet

I don't think it's that solid yet. I suspect there are quite a few people like me who have no idea what was fixed after 7.450. I've checked to try to verify some issues raised by others, but I haven't gone hunting for vermin.

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0 BarryG over 16 years ago in reply to BAlfson

I've emailed support about this problem again. Same support ID as posted above.

Barry
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0 Jhaislet over 16 years ago in reply to BarryG

I've emailed support about this problem again. Same support ID as posted above.

Barry

I'm curious, are we using the same Intel gigabit cards?
While our boards are different (Intel v. MSI), I'm using the Intel Pro1000 MT Dual Port (64bit PCI-X) cards (in a 32bit slot of course).
Granted, I know all of the Intel cards use the e1000 universal drivers, but I'm just curious.  Have you tried switching around the interfaces?
E.g. assign Port A on the card to External and Port B to Internal?  (Port A on my card always appears as Eth1 and gets assigned Internal and Port B as Eth2 and I always assign it External (the on-board NIC shows up as Eth0).

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0 BarryG over 16 years ago in reply to Jhaislet

Hi, both my NICs are onboard... lspci says "Intel Corporation 82574L"...

Since my last post, my dhcp lease from my ISP expired, so I'm now forced to keep manually resetting the NIC, or downgrade to 7.402 AGAIN or 'upgrade' to the beta.
[:(]

Barry
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0 BarryG over 16 years ago in reply to BarryG

7.460 seems to be better here.

Barry
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0 JimmyM over 16 years ago in reply to BarryG

I had run into this issue a few days ago. But all I had to do was unplug and re-plug the ethernet wire and things started working again.
Hoping things stay connected until 7.404 comes out or I have a chance to install 7.460.
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0 BrucekConvergent over 16 years ago in reply to JimmyM

Looks like 7.404 addresses this issue...

https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/26998

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 Jhaislet over 16 years ago in reply to BrucekConvergent

Looks like 7.404 addresses this issue...

http://www.astaro.org/astaro-gateway-products/hardware-installation-up2date-licensing/26588-axg-7-404-soft-release.html

Very nice! Astaro is really on the ball!
Quick question, I'm currently at 7.402 and 7.403 causes reboot issues for my remote machine. Can I skip 7.403 and install 7.404 on top of 7.402? Or do I need to go ahead & do 403 and then put on 404?
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0 BrucekConvergent over 16 years ago in reply to Jhaislet

You'll have to install 7.403 and 7.404 in sequence (you can't skip an up2date, they are not cumulative)... however, just make sure that 7.403 and 7.404 are uploaded to the up2date manager, then click the update to latest version button; both updates will apply and the unit will reboot and be at version 7.404.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 BrucekConvergent over 16 years ago in reply to BrucekConvergent

Incidentally, if this is a remote, production unit, that is far, far away and that you have a hard time getting to in the event of an issue, I would wait a while until others have tested this up2date; errors have been found in other "Soft Releases" before... if it's within reach, or it's no problem to go to the unit and reload from ISO and restore backup, then it's no big deal if it fails.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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