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DNS not resolving - new ISP

Hello:

I have been piloting the ASG 425a appliance for a few months now and we are ready to put it into production.

However, after we ordered a new line from a different ISP and changed the appropriate IP's and DNS forwarder info on the WAN interface, it can no longer resolve DNS.

I can ping the new gateway and the outside world but just no DNS.

When I connect a notebook to the same drop it can resolve DNS with the new provider just fine.

Am I missing something here?

Thanks!

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0 Kingbuzzo over 17 years ago

Oops, forgot to add the Live Log error message:

="DNS: cffs05.astaro.com: Temporary failure in name resolution"
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0 Keith_M over 17 years ago in reply to Kingbuzzo

Did you try to bounce the firewall. Maybe named is hung. You can also try to restart the named service.
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0 Kingbuzzo over 17 years ago in reply to Keith_M

Did you try to bounce the firewall. Maybe named is hung. You can also try to restart the named service.

I don't think it is that because just this morning I configured my second appliance to use a different IP from the same ISP and it is working perfectly.

So now I know it is my primary appliance but I just don't know what is wrong and I will be damned before I blow away my config again!

Thanks.
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0 Kingbuzzo over 17 years ago in reply to Keith_M

Did you try to bounce the firewall. Maybe named is hung. You can also try to restart the named service.

I don't think it is that because just this morning I configured my second appliance to use a different IP from the same ISP and it is working perfectly.

So now I know it is my primary appliance but I just don't know what is wrong and I will be damned before I blow away my config again!

Thanks.
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0 Keith_M over 17 years ago in reply to Kingbuzzo

I did not say blow away your config. Did you restart Named or did you reboot the appliance. Maybe named is hung
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0 Kingbuzzo over 17 years ago in reply to Keith_M

Yesh, I tried that as well with no luck.

Support finally got back to me and poked around in there - he said that the dns daemon wouldn't start for some unknown reason and the germans would have to look at it...

Good thing this is not in production!
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0 Kingbuzzo over 17 years ago in reply to Kingbuzzo

Okay, they think it got hooped because there was two identical static dns entries.

Not sure why it stopped working all-of-the-sudden and what switching ISP's had to do with that but it is all-good now.

Thanks!
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