Hi,
I have ASL 425, after update from V6 to V7.104, sometimes the box become freeze, during this time I can’t access Internet or Webadmin.
Please Help.
Given that both of you are running ASG appliances, you should have Gold or Platinum maintenance on those units; try starting a support case with Astaro.
CTO, Convergent Information Security Solutions, LLC
Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
I regards on several customers of me the same Problem. The ASG 110 just freeze over night and had no response. I only could switch off and on the power . After this the FW does its work again.
Are your Astaro's set for failover to a backup link? If so, is that link DSL. Just curious as I have a similiar issue with my Astaros where they lockup during failover to DSL. What are the Kernel and System log entries right before the lockup?
No, there are no failover. But I have now the information from astaro there is a bugfix anywhere for this problem. The bugfix will be include in V7.2. So I will wait for V7.2
"No, there are no failover. But I have now the information from astaro there is a bugfix anywhere for this problem. The bugfix will be include in V7.2. So I will wait for V7.2"
What is the bugfix fixing? We have lots of 110/120 units, and the only time we have seen them freeze is on DSL PPPoe on Secondary link. Was there any other details on why your units would lock up?
