This is not possible to add some RAM in a ASG220 otherwise you will loose the warranty ( the screws are seals ), but indeed the question is why do you want to upgrade the RAMs, how many users are behind the ASG cause normally till 150 users there is no problem with the ram or CPU usage.
Ask your distributor for an competitiv Upgrade to an ASG320 or ASGS
the problem is, that memusage is most of the time at about 90%. the customer uses the smtp-proxy with spam/antivirus-check and i think, this causes the high memusage and of course a high load.
I am seeing similar results on a client's 220 that has under 75 active users, using SMTP proxy and HTTP proxy. The system was continuously running out of swap and ram, hyperdyper (this is v6 still) using over 400MB.
The system would regularly become unresponsive and need a reboot, sometimes more than once a week.
We plan on putting V7 on it soon, once I feel V7 would be stable enough for it.
You can't add RAM to a 220; the chipset on the system board in it only supports 512MB. There's no way to upgrade the memory in this appliance. You may want to talk to your reseller to see if they have a trade up that they can put you in. I know we did one for one of our customers, traded them up to a 320. Fixed all the performance problems they were having (they turned out to have much heavier usage than they originally thought).
CTO, Convergent Information Security Solutions, LLC
Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
You can't add RAM to a 220; the chipset on the system board in it only supports 512MB. There's no way to upgrade the memory in this appliance. You may want to talk to your reseller to see if they have a trade up that they can put you in. I know we did one for one of our customers, traded them up to a 320. Fixed all the performance problems they were having (they turned out to have much heavier usage than they originally thought).
Astaro support told me I should upgrade my RAM to 1 or 2Gb and I am running an ASG220. Are they mistaken? I am having similar issues with 30 users and memory problems on our ASG. We are running the virus/spyware/SMTP, DNS & HTTP proxies.
You're not "screwed," but I did ask Astaro Support (I guess the folks you talked to didn't know about the memory restrictions on the 220) and additionally, checked the documentation for the Nexcom board that's in the 220: The chipset used on that board does not support any more than 512MB. Your reseller can either upgrade you to a 320, or you can switch to a Software license and run it in a VM or on dedicated hardware. I have done both for customers of mine that outgrew the 220. They are now selling a "new" 220 (this has happened only the past few weeks), that has a faster processor, bigger HD... not sure if they RAM restriction has been lifted, though.
CTO, Convergent Information Security Solutions, LLC
Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
I guess I need to think this out, I like the rackmount ASG so would prefer an upgrade BUT I do have a couple of P4 desktops hanging around that would do a better job than the current ASG.
I don't have time today to go dig up the info... but trust me, that is the limit. Pricing for upgrading to a 320 would have to be provided by your reseller; it depends on how much time you have left on your current subscriptions / maintenance, etc. I would contact them.
CTO, Convergent Information Security Solutions, LLC
Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
No problem, thanks for your time to respond. I will contact my dealer, we just renewed so I am a little disappointed that we seem to have outgrown this box in just over a year - we just added virus/spyware, etc.
No problem, thanks for your time to respond. I will contact my dealer, we just renewed so I am a little disappointed that we seem to have outgrown this box in just over a year - we just added virus/spyware, etc.
