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Automatic Pattern Updates

egbert
Hallo,

in the management>>Up2Dates i can reed:

Pattern  
  
 Current pattern version:  1652 
 
Latest available pattern version:  1943 
 
ASG will not download and install the pattern 1943. Whats wrong there ?
Then ASG 6.304 sends me hourly e mail that the patterns are updated.
I can't start the pattern update manually ?
The last mail for pattern update was sent at 12:50.
Why does the ASG 7 not automaticly update the patterns ? Now I have found in the log of up2date, that there was a problem with downloads ?

Best regards
Egbert


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Parents
  • 0
    Well, Version 6.304 here hadn't downloaded / installed an AV up2date since Friday, I started a ticket with Astaro this AM and they've gotten it fixed (something goofy with the up2date servers)... that may have also affected V7 users too.. maybe.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0
    Well, Version 6.304 here hadn't downloaded / installed an AV up2date since Friday, I started a ticket with Astaro this AM and they've gotten it fixed (something goofy with the up2date servers)... that may have also affected V7 users too.. maybe.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • 0 in reply to BrucekConvergent
    ASL 5.214 
    Mail notification since then:
    System Up2Date failed: Could not connect to Authentication Server 212.126.210.201. 
    Received 404 error message.
    Trying another Authentication Server...

    Manual Update shows:
    Wed Mar 21 09:46:10 CET 2007

    000 Pattern Up2Date: Started Pattern Up2Date
    001 Checking following Pattern Types:
    002 Virus Protection Pattern
    004 216.167.31.83
    005 Checking Authentication Servers ...
    006 1 Authentication Server: 216.167.31.83
    007 2 Authentication Server: 212.126.210.201
    008 Authenticating for Virus Protection Pattern ...Pattern Up2Date failed: Could not connect to Authentication Server. Trying another one
    009 0k
    010 Checking Up2Date Servers ...
    011 1 Up2Date Server: 216.167.31.83
    012 2 Up2Date Server: 216.167.31.83
    013 Checking new Pattern for Virus Protection Pattern
    014 Virus Pattern Up2Date: No new pattern available
    015 Virus Pattern Up2Date: No pattern installation for Virus pattern needed

    This is serious!!! A month ago we switched to hourly pattern update because the virus scanner didn't catch a virus that was announced on TV a day before!
  • 0 in reply to RichardHerrmann
    I would suggest starting a ticket with Astaro support... there may be an issue that they are not aware of (like the 6.304 issue I posted about earlier in this thread).

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    We are currently moving some of our up2date servers to new server locations. The move is finished, but on some servers DNS still needs to catch up with new location IPs, and the clients need to re-adjust too. This should work automatically, just be patient.

    Regards,
      andreas
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