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device agent not running - restarted

After update to 5.208 i get a lovely email from my FW app. every hour. It says: device agent not running - restarted. Any hints to stop this? Reboot didn't solve the problem! ;-)

Joerg

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0 rastamate over 20 years ago

Hi everyone.

Same to me! What happens? Does anyone has a solution to this?
What does this device agent actually do?

Thanks for any answers!

Peter
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0 rastamate over 20 years ago in reply to rastamate

I just opened a support case in my.astaro.

I will post a possible solution or their answer here as soon as it gets to me.
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0 rastamate over 20 years ago in reply to rastamate

I just opened a support case in my.astaro.

I will post a possible solution or their answer here as soon as it gets to me.
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0 rastamate over 20 years ago in reply to rastamate

The official Astaro Support stated: "Device Agent is part of the new astaro product "ACC"
If you don't use ACC the problem may be that the file /etc/wfe/conf/device-agent didnt exist."

So I logged in the firewall as the SSH loginuser, went to the path above and did a 'cat /etc/wfe/conf/device-agent'. There it says: kicked=0.
This line I did want to delete due it is not stated in my other working Astaro 5.208. Due to the rights on that file I first had to chown root and chmod 777 the file device-agent before editing and saving it again. Do not forget to chown wwwrun and chmod 644 again after the editing. After all I just rebooted the machine.

And the message do not appears anymore!

It even seems, that the device agent is running a ps aux says.
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