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Up2Date Service fails

medic
Hi

my ASL V5.017 can't do any updates over the internet!!!
There always appear the message - Up2Date Server are not available! The Authentication works and the license is valid!!

Any ideas???

Medic


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  • 0
    is there an other firewalling machine before the astaro ?
    if so plz open port 443 and 80 for ASL.
  • 0 in reply to BertJanssen
    No, the Firewall is direct connected to the internet!



    This ist the Up2Date Log!



    000 Pattern Up2Date: Started Pattern Up2Date
    001 Checking following Pattern Types:
    002 Virus Protection Pattern
    004 216.167.31.83
    005 Checking Authentication Servers ...
    006 1 Authentication Server: 212.126.210.201
    007 2 Authentication Server: 216.167.31.83
    008 Authenticating for Virus Protection Pattern ...Pattern Up2Date failed: Could not connect to Authentication Server. Trying another one
    009 Auth_Servers: 216.167.31.83 212.126.210.201
    010 Pattern Up2Date failed: Authentication error. No Authentication Server available
  • 0 in reply to medic
    Hi medic,

    tihs could be a temporary problem ?!?
    Observed the same behaviour yesterday, think there could be a connection problem with the Up2Date servers himself ?

    Karsten
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