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Problems trying to reimage ASG625

Having horrible issues trying to install any version of SSi onto a ASG625 r2.

Several different failures

Most of the time I get a message saying installer cannot find appliance hardware and it dumps to the reboot screen

other times i hit OK and it continues to format disk and seems like its installing but at reboot i get a flashing cursor.

I have tried several DVD's and versions I am at a loss



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  • Hi Mark,

    It's probably out of support, so I would try change the hard drive if I were you. I have reinstalled the software a few times on our appliances, even on old ASG hardware, but I haven't had the issue you're describing.

    Sophos UTM 9.3 Certified Engineer
    Sophos UTM 9.3 Certified Architect
    Sophos XG v.15 Certified Engineer
    Sophos XG v.17 Certified Engineer
    Sophos XG v.17 Certified Architect

Reply
  • Hi Mark,

    It's probably out of support, so I would try change the hard drive if I were you. I have reinstalled the software a few times on our appliances, even on old ASG hardware, but I haven't had the issue you're describing.

    Sophos UTM 9.3 Certified Engineer
    Sophos UTM 9.3 Certified Architect
    Sophos XG v.15 Certified Engineer
    Sophos XG v.17 Certified Engineer
    Sophos XG v.17 Certified Architect

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