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WebAdmin: invalid username or password, after apply system_password_reset (utm 9.709-3)

markusw

Hello

i could not login: WebAdmin: invalid username or password

so i did a system_password_reset,via init=/bin/bash
it seems ok, but after setting a new password, i still got WebAdmin: invalid username or password

so i did system_password_reset,via init=/bin/bash a second time
but again no success, i still get: WebAdmin: invalid username or password

Version: 9.709-3

any help appreciated

Thanks



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  • in reply to markusw +1 verified

    I don't know for sure, but via SSH, I don't think that it gives you any indication that your password may not be strong enough, as they did some password complexity requirements for admin a while back.  

    Make sure you follow that in case it is enabled (mine is how the default is set).  Follow that, change your password accordingly, then try it again.

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  • 0

    Hi,

    i still cant access the Webadmin

    why can't i set a new password?

    Just yet, i tried to reinstall the system, but got following error: install.tar wasn't found on the installation media

    somehow i'm getting nowhere

    anybody?

    thanks!

Reply
  • 0

    Hi,

    i still cant access the Webadmin

    why can't i set a new password?

    Just yet, i tried to reinstall the system, but got following error: install.tar wasn't found on the installation media

    somehow i'm getting nowhere

    anybody?

    thanks!

Children
  • 0 in reply to markusw

    Step 1: Restart the server. You can't get through this error and start all over again without restarting.

    Step 2: Boot from USB. You'll need to load all the way to the installer, but don't start the installation yet.

    Step 3: Open the shell: press ALT F2 before proceeding with anything else. This will open the shell where we run our command to remount.

    Step 4: Reassemble the USB drive. The main command you're going to execute will be something like this.

                 Mount /dev/sdb1 /install

    Step 5: Exit the shell safely. Press ALT+F1 to exit the shell

    Step 6: Install. Run the installer.

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