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WebAdmin: invalid username or password, after apply system_password_reset (utm 9.709-3)

markusw

Hello

i could not login: WebAdmin: invalid username or password

so i did a system_password_reset,via init=/bin/bash
it seems ok, but after setting a new password, i still got WebAdmin: invalid username or password

so i did system_password_reset,via init=/bin/bash a second time
but again no success, i still get: WebAdmin: invalid username or password

Version: 9.709-3

any help appreciated

Thanks



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  • +1 in reply to markusw

    I don't know for sure, but via SSH, I don't think that it gives you any indication that your password may not be strong enough, as they did some password complexity requirements for admin a while back.  

    Make sure you follow that in case it is enabled (mine is how the default is set).  Follow that, change your password accordingly, then try it again.

  • 0 in reply to Amodin

    I'm opening a Support case for my issue.  My client onsite has no problems logging in as admin.  I asked him to change the password fror my account and try to login with my credentials - no go.

    Cheers - Bob

  • 0 in reply to Amodin

    Hi Amodin

    After i issued system_password_reset,via init=/bin/bash, i had to go to the webinterface to set an new admin password.

    there i had to respect all the password requirements, otherwise i got only the message, "password is too week".
    I even got the message that part of the password was found in a directory.

    So i really had to mix the different characters.
     
    still i can't log in
    : - (

    thanks for the tip anyway! 

  • 0 in reply to markusw

    It was worth a try.  Smiley

    Maybe Bob's support case can shed some light on the issue.