WebAdmin: invalid username or password, after apply system_password_reset (utm 9.709-3)

Hallo Markus,

I'm having a problem trying to login to a client's UTM also on 9.709-3.  Are you behind the UTM or trying to reach it from outside?

Cheers - Bob

Bob,

Are you trying to log into a client's UTM behind one yourself that has 9.710 on it by chance?

i'm trying to login from the internal subnet

I don't know for sure, but via SSH, I don't think that it gives you any indication that your password may not be strong enough, as they did some password complexity requirements for admin a while back.  

Make sure you follow that in case it is enabled (mine is how the default is set).  Follow that, change your password accordingly, then try it again.

I'm opening a Support case for my issue.  My client onsite has no problems logging in as admin.  I asked him to change the password fror my account and try to login with my credentials - no go.

Cheers - Bob

Hi Amodin

After i issued system_password_reset,via init=/bin/bash, i had to go to the webinterface to set an new admin password.

there i had to respect all the password requirements, otherwise i got only the message, "password is too week".
I even got the message that part of the password was found in a directory.

So i really had to mix the different characters.
 
still i can't log in
: - (

thanks for the tip anyway! 

Hi Amodin

After i issued system_password_reset,via init=/bin/bash, i had to go to the webinterface to set an new admin password.

there i had to respect all the password requirements, otherwise i got only the message, "password is too week".
I even got the message that part of the password was found in a directory.

So i really had to mix the different characters.
 
still i can't log in
: - (

thanks for the tip anyway! 

It was worth a try. 

Maybe Bob's support case can shed some light on the issue.