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Password Change Sophos ID

KayHoshour

I have a customer getting this error while trying to change password:

An error has occurred while trying to set a new password! Please try again later, or contact customercare@sophos.com by mentioning the following error tracking ID: d0237027-872f-4445-89fc-f32c32cc16c7

He has emailed customer care.

I'm hoping someone here can help.

Thanks,

Kay



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    Kay, this is a sub-forum of the UTM Community and I don't recognize that style of error message.  You might need to ask this question elsewhere.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Kay, this is a sub-forum of the UTM Community and I don't recognize that style of error message.  You might need to ask this question elsewhere.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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