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AP55C drops connection daily at the Same Time

ZAWombat

Hi,

I have had an AP55C for the last few months and from new the wifi signal drops at the same time daily for 3-4 minutes. I cannot find any way to stop this from happening. 

Does anyone have any suggestions?

 

Thanks



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  • 0

    Can you find anything in the wireless protection log that might give a clue on to why this could be happening? Is this your only Sophos access point or do you have more?

  • 0 in reply to apijnappels

    Hi,

    I have only the one AP.

    I have this from today's log

    2016:11:26-10:00:03 baobab awed[4191]: [MASTER] Any ssid may have changed their time schedule state
2016:11:26-10:00:06 baobab awed[4191]: [MASTER] start processing configuration change
2016:11:26-10:00:06 baobab awed[4191]: [MASTER] AP A4002F91507CFCF: Configuration change detected
2016:11:26-10:00:06 baobab awed[4191]: [MASTER] end processing configuration change
2016:11:26-10:00:11 baobab awed[11586]: [A4002F91507CFCF] (Re-)loaded identity and/or configuration
2016:11:26-10:00:10 A4002F91507CFCF aweclient[1038]: aweclient.c (2458) Exit from main loop with no error. Get new configuration.
2016:11:26-10:00:11 A4002F91507CFCF aweclient[1038]: Cloudclient not found on ubus.
2016:11:26-10:00:12 A4002F91507CFCF netifd: Network device 'wlan10' link is down
  • 0 in reply to ZAWombat

    I wonder if you don't have a power problem where the power injector for the Ethernet cable is plugged in.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi Bob,

     

    I am using a TP-Link PoE switch which has a power supply plug that is a little loose - I'll have a closer look.

     

    Thanks for the suggestion.

     

    Steve 

  • 0 in reply to ZAWombat

    Hi,

    Do you have the UTM in HA mode? Also, verify the suggestion from Bob.

    Thanks

  • 0 in reply to sachingurung

    By a power problem, I mean is the injector plugged into a circuit that also supports a big piece of equipment that causes the AP to lose power when the equipment starts?

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi Bob,

    the only device that draws power from the switch is the AP so nothing there. One thing I did notice was the time of the drop out changed with day light saving - from 10pm local time to 9pm.

    The UTM is not in HA mode.

     

    Regards,

    Steve