General Discussion Cannot use SG105 license on ASG software device.

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Cannot use SG105 license on ASG software device.

Amin Nur RashidJailani over 9 years ago

Where I can get SG105 software application? This error come after I put my license key.

before this, I already reset my SG105 .

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BAlfson over 9 years ago

Hi, Amin, and welcome to the UTM Community!

Are you trying to apply a Home-Use license to an SG 105 that you have purchased for your home?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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Amin Nur RashidJailani over 9 years ago in reply to BAlfson

Hi Balfson,

I buy SG105 together with license ACT-SGH105xxx-xxxxxxxxxx and it working well.

One day, SG105 not working well and i have to reset the firewall. I got the software from www.sophos.com/.../utm-downloads.aspx
Then, after I am trying to update the license this error come.
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sachingurung over 9 years ago in reply to Amin Nur RashidJailani

I think you are re-imaging UTM with an incorrect firmware. Download and reimage UTM with a firmware from http://download.astaro.com/UTM/v9/up2date/ and try the license.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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sachingurung over 9 years ago in reply to Amin Nur RashidJailani

I think you are re-imaging UTM with an incorrect firmware. Download and reimage UTM with a firmware from http://download.astaro.com/UTM/v9/up2date/ and try the license.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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