Stas started, and connection test success, but no user showing in live users/advance

Hi, last reply I show you that there is communication on port 6060, showed you tcpdump data, I just went to live log for "client authertincation"/utm, here is data, it seems it said "stas_check_collector_timeout.

2016:06:24-13:23:17 utm argos[15121]: [stas_event]: Read 11 bytes from IP 192.168.0.13:4740

Hi, last reply I show you that there is communication on port 6060, showed you tcpdump data, I just went to live log for "client authertincation"/utm, here is data, it seems it said "stas_check_collector_timeout.

2016:06:24-13:23:17 utm argos[15121]: [stas_event]: Read 11 bytes from IP 192.168.0.13:4740

I guess that your firewall on the computer where Stas is running is not allowing incoming connections from your UTM.

I've got the same behavior. All tests go ok, but STAS does not work. I don't see online users and log shows me

2017:01:23-17:17:19 utm argos[5633]: [stas_event]: Read 11 bytes from IP 192.168.111.26:53786
2017:01:23-17:17:19 utm argos[5633]: [process_stas_request]: Processing STAS request STA_LIVE_REQ
2017:01:23-17:17:20 utm argos[5633]: [stas_check_collector_timeout]: Checking for collectors who have time-out
2017:01:23-17:17:49 utm argos[5633]: [stas_event]: Received STAS package

All settings were made according STAS_manual-en.pdf
AND all tests passed! Firewall was disabled for simplicity.

Create a windows firewall rule which allows traffic from UTM using the STAS application. Test this first by deactivating Windows firewall temporarily.

If this work, create a windows firewall rule using gpo and apply it on the domain controller or else where STAS is running.

In the post above, I've already written, windows firewalls were disabled, for test. But STAS does not work. Maybe have you got another idea, how to fix it?

HI i have the same problem here Stas Suite installed on all dc´s tests are all sucessfull windows firewall turned off events logged in the eventlogs but no active users displayed.

Any Idea why?

Did you ever get an answer to this problem.?

I too am having issues with it. Not all STAS users appear in 'Show Live Users'.

It seems fairly random who shows and who does not.

Those that do not appear are then prompted with the Captive Portal - which is a real pain!