Please HELP!! Sophos UTM 9 blocking my cams app

Those are some non-standard ports. Ensure they are open on your Firewall. If you're using Web Protection add them as allowed services under Web Protection --> Filtering Options --> Misc

Thank you Fruity, 

but i already opened any service from internal network to any destination, and the ports are added to Misc.

so what i can do as additional?

Thanks.

Thank you Fruity, 

but i already opened any service from internal network to any destination, and the ports are added to Misc.

so what i can do as additional?

Thanks.

Does #1 in Rulz give you any clues?

Cheers - Bob

#1 Rule does not appears...

I tried to create another VM and reinstall Sophos with the basic configuration, #1 rule appears and the ports are blocked.

if I connect my pc directly to the access point, the ports function normally.

how can edit #1 Rule??!

Click on "Rulz" above - it's a link.

Cheers - Bob