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Networking stops sporadically

I've been running UTM 9 for about 6 months now. About a month ago I had to login at the console and reboot the system because I was unable to connect. Now it's starting to happen on a weekly basis.

The issue is that network stops working and I'm unable to ping the UTM or ping another device on the network from the UTM.

Hard drive usage is no where near it's limit and top shows no programs with high CPU usage (system is idle). System is also fully up-to-date. We don't do anything fancy and have only around 20 potential active connections. It was running fine all day but when I came into work tonight, it was down. Since no one else was here, it went down with only the CrashPlan backup running.
 
The hardware is brand new and very capable.
 
Any thoughts on this are greatly appreciated!


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Parents
  • NIC vendor? CPU? RAM?
    Home or Business License?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • NIC vendor? CPU? RAM?
    Home or Business License?


    NIC: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (both)

    CPU: AMD A4-6300 Richland Dual-Core 3.7GHz

    RAM: Crucial 4GB (3.1GB)

    Home license
Reply Children
  • NIC: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (both)

    CPU: AMD A4-6300 Richland Dual-Core 3.7GHz

    RAM: Crucial 4GB (3.1GB)

    Home license


    get rid of the realteks and use either Broadcom or Intel devices.  Make sure the chipset is NOT 82573(V/L/E) though for the intel nics..[:)]

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow