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Kernel Panic - Dell PowerEdge R220

270797lb
Hi Guys/Girls,

Our server came today, went to install Sophos 9.2 with the ISO image asg-9.206-35.1.iso 

I get to the Black screen with the red writing to where I press ENTER to start installation and it then comes up "Kernel Panic - not syncing: attempting to kill init!"

The server is a PowerEdge R220 with Intel Xeon 3.4GHz Quad-C, 8GB 1600MHz RAM, 500GB SATA 7.2k HDD and an extra Broadcom 5719 NIC (4 Port) as well as the onboard NICs.

Brand new server arrived yesterday from Dell UK factory.


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  • 0
    Because of how UTM works..it has a restricted driver set.  UTM only officially provides support for it's hardware and VM's(vmware, hyper-v and xen are the officially supported ones IIRC).  If you want to use your own hardware older hardware works best due to the restricted driver set.  The less code the less vulnerabilities.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0 in reply to William Warren
    Because of how UTM works..it has a restricted driver set.  UTM only officially provides support for it's hardware and VM's(vmware, hyper-v and xen are the officially supported ones IIRC).  If you want to use your own hardware older hardware works best due to the restricted driver set.  The less code the less vulnerabilities.


    This server and its NICs are in the HCL
  • 0 in reply to 270797lb
    Just because it's new doesn't mean it's "good." ... Have you tested the hardware with diag tools, other OS installs, etc. to rule out the UTM OS as the issue?  NEW stands for Never Ever Worked ... have had plenty of new hardware just bad off the shelf.  Not saying your server is bad, but I'd make sure it isn't before pointing the finger at the Sophos OS.

    FWIW, one of my buddies (a very experienced HP Field technician, he dates back to the days of DEC -> Compaq -> HP) has seen a significant uptick in bad "new" Intel processors lately ... we were discussing this the other afternoon.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0 in reply to 270797lb
    Just because it's new doesn't mean it's "good." ... Have you tested the hardware with diag tools, other OS installs, etc. to rule out the UTM OS as the issue?  NEW stands for Never Ever Worked ... have had plenty of new hardware just bad off the shelf.  Not saying your server is bad, but I'd make sure it isn't before pointing the finger at the Sophos OS.

    FWIW, one of my buddies (a very experienced HP Field technician, he dates back to the days of DEC -> Compaq -> HP) has seen a significant uptick in bad "new" Intel processors lately ... we were discussing this the other afternoon.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • 0 in reply to BrucekConvergent
    Also thought I'd mention:  If an alternate OS works OK, no crashes (say, Ubuntu, Windows, etc.), and you have support (Standard or Premium), you should start a case with Sophos Support directly -- they can help.  While posting here will elicit some responses from other users (or resellers) with some experience, it's not a place that Sophos uses to create support cases from -- although they do have some staff that monitor it from time to time.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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