Not sure if this is the right forum to post this, but here goes...
A number of months ago I built the software appliance with v9.1 and was playing around with it. After letting it sit since then I now want to use it but I did not write down any of the passwords, so I tried the procedure in this article..
Recover access to your Sophos UTM in the event of password loss
It seems to work (no errors) in that it says the password has been changed for loginuser and root, but after rebooting (step 16) it says 'login incorrect' when I use the new passwords for loginuser or root. According to the tech note this procedure is supposed to work for v9 - did something change in v9.1 in this regard?
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