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beginner:unable to access ASG

Hi guys, I'm new here and new to astaro as well.

I have a problem where i am unable to access our ASG anymore. Upon checking from our monitoring tools, swap space and memory has reached 100% already. I have ASG v8.0 and I'm only accessing it remotely, and thru VPN tunnel. I am unable to ping our ASG as well. Its impossible for me to go onsite right now, is there other way where i could manage or access ASG? Appreciate all you help.

Thanks!
Ralph

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0 ralphm over 11 years ago

My apologies, hi admin, please move this thread to the right tab. if not, you may lock/remove this thread. Thanks!
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0 BarryG over 11 years ago

Moved...

Do you have ssh access setup?

If so, get in and run 'top' and hit shift-M to sort by memory usage.

Otherwise, get someone to reboot it and keep an eye on it afterwards.

How much ram is installed?

Barry
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