This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Intrusion Detection Not licenced ???

Hi !

I've just subscribe to a free Home User Licence.
I saw in a previous announce that every Home user licence registered between April 23 and September 30 will got Intrusion Detection.

This is my registration informations :

Registration Date (MM/DD/YYYY): 04/28/2004

Intrusion Protection: not licensed

I d'ont understand ...

Thanks for reply

This thread was automatically locked due to age.

Parents

0 alasc over 21 years ago

Just log in at my.astaro.org with your account.
Click on your license and you will see that your license has been updated. Save this new updated to your Pc and load it to your ASL.

Greets Alex
Cancel
Vote Up 0 Vote Down

Cancel
0 XoRo over 21 years ago in reply to alasc

i just check out, and no, my licence was not updated. Intrusion Detection still OFF ... [:(]
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 XoRo over 21 years ago in reply to alasc

i just check out, and no, my licence was not updated. Intrusion Detection still OFF ... [:(]
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 William Warren over 21 years ago in reply to XoRo

send mail to support@astaro.com they can get your fixed up..[:)]
Cancel
Vote Up 0 Vote Down

Cancel
0 zoodoo over 21 years ago in reply to William Warren

Thanks for this tips [;)]
Cancel
Vote Up 0 Vote Down

Cancel
0 Atrius over 21 years ago in reply to zoodoo

I sent an email to them with this same problem. In less than 12 hours they not only fixed this problem by changing my license so that IPS is now ON, but they also generously added an extra day to my subscription for the hassle!! Excellent customer service!
Cancel
Vote Up 0 Vote Down

Cancel