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"[ERR 010] Please restart Pattern Up2Date" ?!?!

Deezel
I got this weird error message after an antivirus update that took place las night. The message notification was:

Can't start the Virus Scanner without the following files:

daily.avc
kernel.avc
krnunp.avc
krnmacro.avc
krnengn.avc
smart.avc
newexe.avc
script.avc
macro.avc
backdoor.avc
unpack.avc
extr-cab.avc
extract.avc
daily.avc
ca.avc
mail.avc
malware.avc
eicar.avc


So I restarted pattern up2date, it downloaded the files, then it said "installation check", then it failed with the same message above.

Any ideeas  [:S] ?

Regards,
DZL 


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  • 0
    I forgot to mention that I do have a valid license for the antivirus, i never had the problem before, and this is the list of the files being fetched by pattern up2date:

    Getting Pattern_Updates( avp.klb, avp.klb.1, avp.set, avp.set.1, avp.vnd.1, avp0303.avc, backdoor.avc.1, ca.avc.1, daily.avc, daily.avc.1, eicar.avc.1, extr-cab.avc.1, extract.avc.1, kernel.avc.1, krndos.avc, krnengn.avc.1, krnexe.avc, krnjava.avc, krnmacro.avc.1, krnunp.avc.1, macro.avc.1, mail.avc.1, malware.avc.1, newexe.avc.1, script.avc.1, smart.avc.1, trojan.avc, unpack.avc.1, up030314.avc 
  • 0 in reply to Deezel
    Hi Deezel,

    i have the same message from two ASL 3x machines, one with a valid antivirus license and one without.

    rgds [:S]  
  • 0 in reply to McPool
    Erm, i may appologize, i've probably posted it in the wrong section.
    There is another thread i just spotted :
    https://community.sophos.com/products/unified-threat-management/astaroorg/f/95/t/67007

    Same problems, it seems. 
  • 0
    Hello Deezel,
    i have the Astaro 4.01 and the same Problem.

    000 UPDATE_SERVER: 212.126.210.201
    001 Starting update for avp_pattern.
    002 Creating the md5sum hash for avp_pattern.
    003 Connecting to 212.126.210.201 ......Connected!
    004 
    005 
    006 
    007 Getting Pattern_Updates( avp.klb, avp.klb.1, avp.set, avp.set.1, avp.vnd.1, avp0303.avc, backdoor.avc.1, ca.avc.1, daily.avc, daily.avc.1, eicar.avc.1, extr-cab.avc.1, extract.avc.1, kernel.avc.1, krndos.avc, krnengn.avc.1, krnexe.avc, krnjava.avc, krnmacro.avc.1, krnunp.avc.1, macro.avc.1, mail.avc.1, malware.avc.1, newexe.avc.1, script.avc.1, smart.avc.1, trojan.avc, unpack.avc.1, up030214.avc, up030221.avc, up030228.avc, up030307.avc, up030314.avc )!
    008 Pattern install started.
    009 Running install check..These files are missing:
    010 kernel.avc
    011 krnunp.avc
    012 krnmacro.avc
    013 krnengn.avc
    014 smart.avc
    015 newexe.avc
    016 script.avc
    017 macro.avc
    018 backdoor.avc
    019 unpack.avc
    020 extr-cab.avc
    021 extract.avc
    022 ca.avc
    023 mail.avc
    024 malware.avc
    025 eicar.avc
    026 Can't start Virus Scanner without them
    027 Please restart Pattern Up2Date


    Regards Axel  
  • 0 in reply to Axel Hofer
    It's probably an incomplete Up2Date pack, doesn't look like an Astaro problem. Question is does AVP daemon work without these ? Probably not    
  • 0 in reply to Andy_01
    If you meanthat  i forgot to install the up2date, no, that is not my case. I run A. 4.001. Seems the problem was resolved by itself last night, during the pattern up2date.
    Thanks anyway.