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Content blocked with Surf Protection switched off

wk_03
Hi,

I tested the Surf Protection and included the categorie finance.

After getting response from one client, that he couldn't reach the bank, I removed finance but he still cannot reach the bank.

Then I deactivated the filter. No success.
Then I removed all filter profiles. No Success.
Then I switched the HTTP-Proxy off and on, but he still gets the message: 
"Content blocked ...."

What else can I do to remove the blocking?

Walter


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Parents
  • 0
    did u clear the cache on the local machine? Internet Explorer has a nasty habit of caching the pages, not sure about other browsers.

    hope that helps.
     
     [size="1"][ 26 July 2002, 08:09: Message edited by: Tmor ][/size]
  • 0 in reply to Tmor
    Tmor,

    thanks. It's the easyest things, that make you look for a long time. But I didn't think at the client's browser.

    Btw, does anyone have a description, how SurfProtection works, how the blocked URLs are maintained and how often they are updated?
    The online help and the manual give not much information.

    cu
    Walter
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  • 0 in reply to Tmor
    Tmor,

    thanks. It's the easyest things, that make you look for a long time. But I didn't think at the client's browser.

    Btw, does anyone have a description, how SurfProtection works, how the blocked URLs are maintained and how often they are updated?
    The online help and the manual give not much information.

    cu
    Walter
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