I have client 2.2.275.0506 - this is a huge downgrade.
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Can you paste a screenshot in a reply (don't link it, just drag it) so I can see please?
You should just have to log into the User Portal, download the .ovpn file you need and import it into Sophos Connect.
XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5