General Discussion L2TP over IPsec DNS problem

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L2TP over IPsec DNS problem

Onur Kaya over 3 years ago

The client can conecct to the VPN from Windows but the problem is even he can ping, can't resolve the domain, anyone seen this before?

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Onur Kaya over 3 years ago +1 verified

It wasn't a DNS problem but ubuntu.access user becomes a host after connects to the UTM so you should NAT user and give access from firewall rules to DNS servers or any to any address.

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0 Vivek Jagad over 3 years ago

Hey Onur Kaya,

Thank you for reaching out to the community, have you configured the DNS under the Remote Access > Advanced > Client Options

Thanks & Regards,
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Vivek Jagad | Team Lead, Global Support & Services

Sophos Community | Product Documentation | Sophos Techvids | SMS
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0 Onur Kaya over 3 years ago in reply to Vivek Jagad

Hey Vivek, thanks for the reply yes i tried that way
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0 BAlfson over 3 years ago in reply to Onur Kaya

I recommend DNS best practice. In Client Options, I usually recommend that #1 be the IP of your internal DNS server if you have one. In #2, use the IP of "Internal (Address)."

Cheers - Bob

Sophos UTM Community Moderator
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Gold Solution Partner since 2005

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+1 Onur Kaya over 3 years ago

It wasn't a DNS problem but ubuntu.access user becomes a host after connects to the UTM so you should NAT user and give access from firewall rules to DNS servers or any to any address.
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