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[8.960][BUG] PPPoA connection with o2 (UK ISP provider)

Hi All

I've  recently changed my ISP from BT to o2. o2 requires PPPoA connection. I've set up my existing router in bridge mode (I can see it's connected ). However, UTM is unable to connect 

Settings:
modem IP : 192.168.1.1
NIC (ip of the astaro connected to modem) :192.168.1.16
there is no username/password provided
MTU:1500 (tried with 1492 as well but it fails as well)

I've been told that by the o2 support that  I have to spoof my MAC address so that the it seems that it uses the mac address of the original o2 router (I've done this via the virtual mac under the hardware tab)

The error log when it tries to connect is :

2012:05:31-20:14:28 stuffman pppoa-sh: pptpc[1234] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
2012:05:31-20:14:28 *****  pppoa-sh: pptpc[1234] pptp: call manager or gre-gateway failed
2012:05:31-20:14:28 *****  pppoa-sh: pptpc[1234] one or more processes missing 
2012:05:31-20:14:28 *****  pppoa-sh: pptpc[1234] shutting down pptp connection  192.168.1.1
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] removing UNIX domain socket /var/run/pptp/192.168.1.1 
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] encountered 12 errors so far 
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] connection terminated after 15 sec 
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] connection terminated prematurely 
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] restarting connection in 5 sec 
2012:05:31-20:14:33 *****  pppoa-sh: pptpc[1234] 12/3 critical error threshold 
2012:05:31-20:15:03 *****  pppoa-sh: pptpc[1234] initiating PPTP connection 
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: pppd 2.4.6 started by (unknown), uid 0
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Couldn't open pty slave /dev/pts/0: No such file or directory
2012:05:31-20:15:03 *****  pppoa-sh: pptpc[1234] waiting 10 sec for ip-up script 
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: using channel 142
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Using interface ppp0
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Connect: ppp0  /dev/ttyp0
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Script /usr/sbin/pptp-current 192.168.1.1 --nolaunchpppd finished (pid 2872), status = 0x1
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Modem hangup
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Connection terminated.
2012:05:31-20:15:03 *****  pppd-pppoa[2870]: Exit.
2012:05:31-20:15:13 *****  pppoa-sh: pptpc[1234] looking for IP info in /var/run/pptp/eth0#REF_IntPppWan 
2012:05:31-20:15:13 *****  pppoa-sh: pptpc[1234] /var/run/pptp/eth0#REF_IntPppWan not found, check ip-up script 
2012:05:31-20:15:13 *****  pppoa-sh: pptpc[1234] shutting down pptp connection  192.168.1.1
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] removing UNIX domain socket /var/run/pptp/192.168.1.1 
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] verifying running processes 
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] pptp: call manager or gre-gateway failed
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] one or more processes missing 
2012:05:31-20:15:18 *****  pppoa-sh: pptpc[1234] shutting down pptp connection  192.168.1.1
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] removing UNIX domain socket /var/run/pptp/192.168.1.1 
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] encountered 13 errors so far 
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] connection terminated after 15 sec 
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] connection terminated prematurely 
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] restarting connection in 5 sec 
2012:05:31-20:15:23 *****  pppoa-sh: pptpc[1234] 13/3 critical error threshold 


I am able to ping 192.168.1.1 from UTM.Not sure what the 0x1 error is [:)]

Thanks
Pantelis
  • Just wondering, have you tried the same with V8 and does it also fail?
  • Haven't tried with v8

    Sent from my iPhone using Astaro.org
  • Virtual MAC is not set for PPPoA and PPPoE interface at the moment.
    Will fix this!

    Cheers
     Ulrich
  • Thanks for reporting. We are now tracking this as Mantis ID #21661
  • The Mantis ID #21661 is now being worked on. We are planning to release a fix for this issue in Version 8.970.
  • Virtual MAC is not set for PPPoA and PPPoE interface at the moment.
    Will fix this!

    Cheers
    Ulrich


    Thanks

    Sent from my iPhone using Astaro.org
  • Ulrich I have installed the 8.970 version but I am still having issues connecting


    2012:06:14-18:53:47 **** pppoa-sh: pptpc[6061] looking for IP info in /var/run/pptp/eth0#REF_IntPppWan 
    2012:06:14-18:53:47 **** pppoa-sh: pptpc[6061] /var/run/pptp/eth0#REF_IntPppWan not found, check ip-up script 
    2012:06:14-18:53:47 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] verifying running processes 
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] pptp: call manager or gre-gateway failed
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] one or more processes missing 
    2012:06:14-18:53:52 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] encountered 1 errors so far 
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] connection terminated after 15 sec 
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] connection terminated prematurely 
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] restarting connection in 5 sec 
    2012:06:14-18:53:57 **** pppoa-sh: pptpc[6061] 1/3 critical error threshold 
    2012:06:14-18:54:27 **** pppoa-sh: pptpc[6061] initiating PPTP connection 
    2012:06:14-18:54:27 **** pppoa-sh: pptpc[6061] waiting 10 sec for ip-up script 
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: pppd 2.4.6 started by (unknown), uid 0
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Couldn't open pty slave /dev/pts/0: No such file or directory
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: using channel 2
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Using interface ppp0
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Connect: ppp0  /dev/ttyp0
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Script /usr/sbin/pptp-current 192.168.1.1 --nolaunchpppd finished (pid 6341), status = 0x1
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Modem hangup
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Connection terminated.
    2012:06:14-18:54:27 **** pppd-pppoa[6340]: Exit.
    2012:06:14-18:54:37 **** pppoa-sh: pptpc[6061] looking for IP info in /var/run/pptp/eth0#REF_IntPppWan 
    2012:06:14-18:54:37 **** pppoa-sh: pptpc[6061] /var/run/pptp/eth0#REF_IntPppWan not found, check ip-up script 
    2012:06:14-18:54:37 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] verifying running processes 
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] pptp: call manager or gre-gateway failed
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] one or more processes missing 
    2012:06:14-18:54:41 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] encountered 2 errors so far 
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] connection terminated after 14 sec 
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] connection terminated prematurely 
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] restarting connection in 5 sec 
    2012:06:14-18:54:46 **** pppoa-sh: pptpc[6061] 2/3 critical error threshold 
    2012:06:14-18:55:16 **** pppoa-sh: pptpc[6061] initiating PPTP connection 
    2012:06:14-18:55:16 **** pppoa-sh: pptpc[6061] waiting 10 sec for ip-up script 
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: pppd 2.4.6 started by (unknown), uid 0
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Couldn't open pty slave /dev/pts/0: No such file or directory
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: using channel 3
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Using interface ppp0
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Connect: ppp0  /dev/ttyp0
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Script /usr/sbin/pptp-current 192.168.1.1 --nolaunchpppd finished (pid 6504), status = 0x1
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Modem hangup
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Connection terminated.
    2012:06:14-18:55:16 **** pppd-pppoa[6503]: Exit.
    2012:06:14-18:55:26 **** pppoa-sh: pptpc[6061] looking for IP info in /var/run/pptp/eth0#REF_IntPppWan 
    2012:06:14-18:55:26 **** pppoa-sh: pptpc[6061] /var/run/pptp/eth0#REF_IntPppWan not found, check ip-up script 
    2012:06:14-18:55:26 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] verifying running processes 
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] pptp: call manager or gre-gateway failed
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] one or more processes missing 
    2012:06:14-18:55:31 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] encountered 3 errors so far 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] connection terminated after 15 sec 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] connection terminated prematurely 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] excessive errors for 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] restarting connection in 5 sec 
    2012:06:14-18:55:36 **** pppoa-sh: pptpc[6061] 3/3 critical error threshold 
    2012:06:14-18:56:06 **** pppoa-sh: pptpc[6061] initiating PPTP connection 
    2012:06:14-18:56:06 **** pppoa-sh: pptpc[6061] waiting 10 sec for ip-up script 
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: pppd 2.4.6 started by (unknown), uid 0
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Couldn't open pty slave /dev/pts/0: No such file or directory
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: using channel 4
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Using interface ppp0
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Connect: ppp0  /dev/ttyp0
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Script /usr/sbin/pptp-current 192.168.1.1 --nolaunchpppd finished (pid 6591), status = 0x1
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Modem hangup
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Connection terminated.
    2012:06:14-18:56:06 **** pppd-pppoa[6590]: Exit.
    2012:06:14-18:56:16 **** pppoa-sh: pptpc[6061] looking for IP info in /var/run/pptp/eth0#REF_IntPppWan 
    2012:06:14-18:56:16 **** pppoa-sh: pptpc[6061] /var/run/pptp/eth0#REF_IntPppWan not found, check ip-up script 
    2012:06:14-18:56:16 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] verifying running processes 
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] pppd: : call REF_IntPppWan ipparam eth0#REF_IntPppWan failed
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] pptp: call manager or gre-gateway failed
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] one or more processes missing 
    2012:06:14-18:56:21 **** pppoa-sh: pptpc[6061] shutting down pptp connection  192.168.1.1
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] removing UNIX domain socket /var/run/pptp/192.168.1.1 
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] encountered 4 errors so far 
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] connection terminated after 15 sec 
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] connection terminated prematurely 
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] restarting connection in 5 sec 
    2012:06:14-18:56:26 **** pppoa-sh: pptpc[6061] 4/3 critical error threshold 
  • anyone knows what "2012:06:14-18:54:27 **** pppd-pppoa[6340]: Script /usr/sbin/pptp-current 192.168.1.1 --nolaunchpppd finished (pid 6341), status = 0x1" mean?

    modem ip is 192.168.1.1, UTM NIC ip is 192.168.1.16, virtual MAC is :00:26:44:FB:A4:8C (mac of the existing o2 router)

    eth0      Link encap:Ethernet  HWaddr 00:26:44:FB:A4:8C
              inet addr:192.168.1.16  Bcast:0.0.0.0  Mask:255.255.255.0
              inet6 addr: fe80::226:44ff:fefb:a48c/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:3672 errors:0 dropped:0 overruns:0 frame:0
              TX packets:3627 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000
              RX bytes:226096 (220.7 Kb)  TX bytes:212238 (207.2 Kb)
              Interrupt:42


    also my ISp doesn't provide me with username and password but from memory I think that you always have to put an entry in that field for UTM to work. Is that still the case?

    Existing info from the o2 router

    O2_ADSL2plus
    Connection Information
    Uptime: 0 days, 0:58:02
    Data Transferred (Sent/Received) [MB/GB]: 787,75 / 12,87
    Connection Settings
    PVC Info (VPI.VCI): 0.101
    Type: IPoE
    TCP/IP Settings
    IP Address: 188.**.**.**/21
    Default Gateway: 188.**.**.*
    Primary DNS: 87.***.***.***
    Secondary DNS: -
  • it seems that it's not using PPPoA for the connection! Trying setting to pppoe (there is no ipo3 opiton) still didn't work