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[8.960][CLOSED] HTML5 VPN rdp connection throws an error

BertJanssen
Hi,
I currently get an internal server error after connecting the HTML 5 RDP session.

below the logging but it seems the error message is empty.

2012:05:29-15:39:39 ranger screenmgr[5113]: Client 10: disconnected: Broken pipe
2012:05:29-15:40:37 ranger screenmgr[5113]: Client 11: authenticated: user='bert'
2012:05:29-15:40:37 ranger screenmgr[5113]: Client 11: start screen requested: REF_CliConRdpDelta
2012:05:29-15:40:38 ranger screenmgr[5113]: Session[11]: Service has stopped with an error: 
2012:05:29-15:40:38 ranger screenmgr[5113]: id="2202" username="bert" event="Connection stopped" sub="vpn" variant="clv" sys="SecureNet" severity="info" srcip="77.222.76.132" service="HTML5 VPN" type="VNCRDesktop" sessionid="11" sessionname="RDP Delta"
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  • 0
    Hi BERT,

    please enable debugging mode via the following CLI commands:


    • cc
    • remote_access
    • clientless_vpn
    • debug
    • =1
    • quit
    • /var/mdw/scripts/screenmgr restart


    then try to connect again and post the output of /var/log/html5vpn.log here.

    What kind of RDP security and what Browser do you use? Did you clear your Browser cache before trying to connect?

    Cheers,
    Cristof
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  • 0
    Hi BERT,

    please enable debugging mode via the following CLI commands:


    • cc
    • remote_access
    • clientless_vpn
    • debug
    • =1
    • quit
    • /var/mdw/scripts/screenmgr restart


    then try to connect again and post the output of /var/log/html5vpn.log here.

    What kind of RDP security and what Browser do you use? Did you clear your Browser cache before trying to connect?

    Cheers,
    Cristof
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