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[8.930][BUG] Unable to scan files during download (Proxy)

dknyinva
Hello,

After upgrading to 8.930, I can't seem to download any files.  I'm using Transparent Mode Proxy.  Only after I put my laptop in skip transparent mode, I was able to download.  Please let me know what log file to post for troubleshooting.

Thanks
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  • 0
    Morning dknyinva,

    what kind of files did you try to download? By default, e.g. .exe and .msi are blocked file extensions, so please check that first. Otherwise have a look at /var/log/http.log and maybe something related can be found in /var/log/reverseproxy.log

    Cheers,
    Cristof
  • 0 in reply to cziel
    Hi Cristof,

    The files that I'm attempting to download are .rar and .exe extension.  They are not included in the blocked file extensions. Prior to 8.930 I was able to download them without issue.  I'll check the /var/log/http.log and /var/log/reverseproxy.log and report back.

    The only thing I noticed in the /var/log/http.log is highlighted below.  I don't see a reverseproxy.log generated in the /var/log

    2012:04:13-08:14:54 sslvpn httpproxy[4327]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.50.10" dstip="209.59.146.94" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0x110a12f8" url="updates.playon.tv/.../index.phperror="deferred download status refresh timeout, removing" country="United States" category="175" reputation="neutral" categoryname="Software/Hardware" content-type="application/octet-stream"


    Thanks
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  • 0 in reply to cziel
    Hi Cristof,

    The files that I'm attempting to download are .rar and .exe extension.  They are not included in the blocked file extensions. Prior to 8.930 I was able to download them without issue.  I'll check the /var/log/http.log and /var/log/reverseproxy.log and report back.

    The only thing I noticed in the /var/log/http.log is highlighted below.  I don't see a reverseproxy.log generated in the /var/log

    2012:04:13-08:14:54 sslvpn httpproxy[4327]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.50.10" dstip="209.59.146.94" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0x110a12f8" url="updates.playon.tv/.../index.phperror="deferred download status refresh timeout, removing" country="United States" category="175" reputation="neutral" categoryname="Software/Hardware" content-type="application/octet-stream"


    Thanks
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