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[9.075][BUG] EndPoint Protection

RFCat_vk_01
Hi,
tried to deploy EP to a W8 PC, but received an error about url not 404, then when I tried to download the installer, not found on this server the webadmin disappeared. FF 19.0.2


2013:03:17-10:07:14 cats-kingdom epsecd[7728]: I id="4223" severity="info" sys="System" sub="epsecd" name="Closing socket to Sophos LiveConnect" 
2013:03:17-10:07:15 cats-kingdom epsecd[7728]: W id="4280" severity="warn" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET6 configuration failed error:00000000:lib(0):func(0):reason(0)" syscall_error="" 
2013:03:17-10:07:16 cats-kingdom epsecd[7728]: W id="4281" severity="warn" sys="System" sub="epsecd" name="Unknown error at /Epsec/Logic/Client.pm line 127." effect="Can't talk to Sophos LiveConnect" 
2013:03:17-10:07:16 cats-kingdom epsecd[7728]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 180 seconds" 
The log is full of the above.

Probably to do with the error messages, the Sophos Live Connect is disabled.
Ian
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  • 0
    Tinkerbell, Mantis ID #24224 is unrelated.

    Ian, are you still encountering this?

    I noticed that the error included "INET6 configuration failed".  Are you using ipv6?
  • 0 in reply to Michael Dunn
    Hi Micheal,
    Yes, I am still experiencing the problem This UTM is using IPv6 over a sixxs tunnel. I rebuilt the installation from scratch using the 9.080 ISO and the 9.090 up2date and a restored configuration.


    2013:04:09-07:49:58 cats-kingdom epsecd[5189]: |========================================================================= 

    2013:04:09-07:49:58 cats-kingdom epsecd[5189]: W main::_log:420() =>  severity="warn" sys="System" sub="eplog" name="Listing [https://aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com//b9ef2178-bef2-310c-99fb-e0b74255252e/] failed with return code 6: Couldn't resolve host name Couldn't resolve host 'aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com' 2013:04:09-07:49:58 cats-kingdom epsecd[5189]: " 
    2013:04:09-07:50:12 cats-kingdom epsecd[5188]: I id="4223" severity="info" sys="System" sub="epsecd" name="Closing socket to Sophos LiveConnect" 
    2013:04:09-07:50:13 cats-kingdom epsecd[5188]: W id="4280" severity="warn" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET6 configuration failed error:00000000:lib(0):func(0):reason(0)" syscall_error="" 
    2013:04:09-07:50:14 cats-kingdom epsecd[5188]: W id="4281" severity="warn" sys="System" sub="epsecd" name="Unknown error at /Epsec/Logic/Client.pm line 146." effect="Can't talk to Sophos LiveConnect" 
    2013:04:09-07:50:14 cats-kingdom epsecd[5188]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 300 seconds" 
    2013:04:09-07:50:58 cats-kingdom epsecd[5189]: |========================================================================= 2013:04:09-07:50:58 cats-kingdom epsecd[5189]: W main::_log:420() =>  severity="warn" sys="System" sub="eplog" name="Listing [https://aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com//b9ef2178-bef2-310c-99fb-e0b74255252e/] failed with return code 6: Couldn't resolve host name Couldn't resolve host 'aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com' 2013:04:09-07:50:58 cats-kingdom epsecd[5189]: " 2013:04:09-07:51:59 cats-kingdom epsecd[5189]: |========================================================================= 2013:04:09-07:51:59 cats-kingdom epsecd[5189]: W main::_log:420() =>  severity="warn" sys="System" sub="eplog" name="Listing [https://aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com//b9ef2178-bef2-310c-99fb-e0b74255252e/] failed with return code 6: Couldn't resolve host name Couldn't resolve host 'aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com' 2013:04:09-07:51:59 cats-kingdom epsecd[5189]: " 2013:04:09-07:52:59 cats-kingdom epsecd[5189]: |========================================================================= 

    2013:04:09-07:52:59 cats-kingdom epsecd[5189]: W main::_log:420() =>  severity="warn" sys="System" sub="eplog" name="Listing [https://aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com//b9ef2178-bef2-310c-99fb-e0b74255252e/] failed with return code 6: Couldn't resolve host name Couldn't resolve host 'aws-asg-1tp2qQraGCwDjjDo            -wdx-.broker.sophos.com'

    Ian
  • 0 in reply to RFCat_vk_01
    Update. 
    i tried to install the slim and fat EPs on a new W8 64 PC and both failed with either a 404 or unknown.

    Ian
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