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[8.270][QUESTION][ANSWERED] Is the Log Management Function actually available?

When I attempt to enable Log Management on a Beta Instance of 8.270, I get the message "We have temporarily stopped the Preview program. Please try again in a few days."

This is a system that I restored a 8.202 demo backup to -- but I don't recall ever having enabled Log Management on that instance.  I chose the option "This is the first ASG on which I enable Log Management" to configure it.
Parents
  • Astaro Beta Report
    --------------------------------
    Version: 8.270
    Type: QUESTION
    State: ANSWERED
    Reporter: BrucekConvergent
    Contributor: 
    MantisID: 
    Target version: 
    Fixed in version: 
    --------------------------------

  • Found this in the logging.log file:

    2011:11:10-16:09:24 host alogger[7237]: System was restarted
    2011:11:11-11:17:32 demo-utm alogger[7702]: System was restarted
    2011:11:11-11:43:59 demo-utm asmclient[9277]: creating new log management account
    2011:11:11-11:44:02 demo-utm asmclient[9277]: >=========================================================================
    2011:11:11-11:44:02 demo-utm asmclient[9277]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:11-11:44:02 demo-utm asmclient[9277]:
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  1. main::terminate:401() asmclient.pl
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:33:35 demo-utm alogger[7877]: System was restarted
    2011:11:14-14:34:46 demo-utm asmclient[8473]: creating new log management account
    2011:11:14-14:34:48 demo-utm asmclient[8473]: >=========================================================================
    2011:11:14-14:34:48 demo-utm asmclient[8473]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:48 demo-utm asmclient[8473]:
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:34:55 demo-utm asmclient[8482]: creating new log management account
    2011:11:14-14:34:56 demo-utm asmclient[8482]: >=========================================================================
    2011:11:14-14:34:56 demo-utm asmclient[8482]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:56 demo-utm asmclient[8482]:
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  2. main::top-level:132() asmclient.pl

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • Found this in the logging.log file:

    2011:11:10-16:09:24 host alogger[7237]: System was restarted
    2011:11:11-11:17:32 demo-utm alogger[7702]: System was restarted
    2011:11:11-11:43:59 demo-utm asmclient[9277]: creating new log management account
    2011:11:11-11:44:02 demo-utm asmclient[9277]: >=========================================================================
    2011:11:11-11:44:02 demo-utm asmclient[9277]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:11-11:44:02 demo-utm asmclient[9277]:
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  1. main::terminate:401() asmclient.pl
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:33:35 demo-utm alogger[7877]: System was restarted
    2011:11:14-14:34:46 demo-utm asmclient[8473]: creating new log management account
    2011:11:14-14:34:48 demo-utm asmclient[8473]: >=========================================================================
    2011:11:14-14:34:48 demo-utm asmclient[8473]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:48 demo-utm asmclient[8473]:
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:34:55 demo-utm asmclient[8482]: creating new log management account
    2011:11:14-14:34:56 demo-utm asmclient[8482]: >=========================================================================
    2011:11:14-14:34:56 demo-utm asmclient[8482]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:56 demo-utm asmclient[8482]:
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  2. main::top-level:132() asmclient.pl

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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