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[8.270][QUESTION][ANSWERED] Is the Log Management Function actually available?

BrucekConvergent
When I attempt to enable Log Management on a Beta Instance of 8.270, I get the message "We have temporarily stopped the Preview program. Please try again in a few days."

This is a system that I restored a 8.202 demo backup to -- but I don't recall ever having enabled Log Management on that instance.  I chose the option "This is the first ASG on which I enable Log Management" to configure it.
  • 0 
    Astaro Beta Report
    --------------------------------
    Version: 8.270
    Type: QUESTION
    State: ANSWERED
    Reporter: BrucekConvergent
    Contributor: 
    MantisID: 
    Target version: 
    Fixed in version: 
    --------------------------------

  • 0 in reply to Astaro Beta Bot
    Found this in the logging.log file:

    2011:11:10-16:09:24 host alogger[7237]: System was restarted
    2011:11:11-11:17:32 demo-utm alogger[7702]: System was restarted
    2011:11:11-11:43:59 demo-utm asmclient[9277]: creating new log management account
    2011:11:11-11:44:02 demo-utm asmclient[9277]: >=========================================================================
    2011:11:11-11:44:02 demo-utm asmclient[9277]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:11-11:44:02 demo-utm asmclient[9277]:
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  1. main::terminate:401() asmclient.pl
    2011:11:11-11:44:02 demo-utm asmclient[9277]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:33:35 demo-utm alogger[7877]: System was restarted
    2011:11:14-14:34:46 demo-utm asmclient[8473]: creating new log management account
    2011:11:14-14:34:48 demo-utm asmclient[8473]: >=========================================================================
    2011:11:14-14:34:48 demo-utm asmclient[8473]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:48 demo-utm asmclient[8473]:
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:48 demo-utm asmclient[8473]:  2. main::top-level:132() asmclient.pl
    2011:11:14-14:34:55 demo-utm asmclient[8482]: creating new log management account
    2011:11:14-14:34:56 demo-utm asmclient[8482]: >=========================================================================
    2011:11:14-14:34:56 demo-utm asmclient[8482]: error[22]: backend error: [22] Preview program stopped; try again later
    2011:11:14-14:34:56 demo-utm asmclient[8482]:
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  1. main::terminate:401() asmclient.pl
    2011:11:14-14:34:56 demo-utm asmclient[8482]:  2. main::top-level:132() asmclient.pl

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    Bruce, I'm not seeing that in my logs.  I restored from 8.201 and I did have log management activated when there.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Hi Bruce,
    This is exactly what you are expected to see if you decide to create a new LM account. The LM beta is completely separate from the ASG 8.300 beta, and we stopped accepting new accounts for the LM beta about two weeks ago.
    Customers who already have an account there (like Bob) can continue to use it, we just don't accept any new ones.
    Cheers,
     Andreas
  • 0 in reply to andreas
    Andreas, can you PM me?  It's important to us to see how Log Management has progressed in the interval since the last beta.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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