[8.172][BUG][UNREPRODUCIBLE] Naviscanner not connecting

Hi,
son is complaining he can't connect to a  game. Game error shows failing to connect.

Web log shows

2011:07:08-20:48:56 cats-kingdom httpproxy[30597]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x9d60600" function="navl_match" file="navlscanner.c" line="149" message="navl_conn_init failed"
2011:07:08-20:48:56 cats-kingdom httpproxy[30597]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x9c1de10" function="navl_match" file="navlscanner.c" line="149" message="navl_conn_init failed"

Ian