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[7.460][QUESTION][ANSWERED] How to factory reset from command line?

utm_kid
Hi Friends !

Magic Saturday !

all of sudden my astaro asg (not hardware appliance  -pc based )  stop working !
now how do i reset it to factory  from command line 
and how do i collect information/log about ,why it was fail (finding blackbox) 

its booting but i am not able to communicate it with (no dhcp ) 

Thanks
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  • 0
    Before doing a factory reset from the front panel, try just restoring from a USB stick.  Put an unencrypted backup on the USB stick, then power-cycle the ASG with the USB stick inserted.  My experience is that you should reboot after the restore is complete in order to get he ASG to load the complete configuration.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Before doing a factory reset from the front panel, try just restoring from a USB stick.  Put an unencrypted backup on the USB stick, then power-cycle the ASG with the USB stick inserted.  My experience is that you should reboot after the restore is complete in order to get he ASG to load the complete configuration.


    Yes Sir,i did that two times with differant backups
    but somehow it didn't help me 

    Thanks
  • 0 in reply to utm_kid
    I reported elsewhere that I did a factory reset, then a restore and could do nothing until I re-imaged from ISO.  Pease let us know if re-imaging corrects your problem.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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