[7.450][BUG][NOTABUG] SSL-VPN Client download error in User Portal

In User Portal -> Remote Access -> IPSec VPN :

Download of config file fails. I just can download error.txt with content:
Error getting ASC config, user...

I tried it with IE 8 and firefox 3.0.8

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0 d12fk over 16 years ago

Could you post the lines that appear in /tmp/confd-debug.log when you click the button in user portal.
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0 Intellium over 16 years ago in reply to d12fk

I had this same issue. Turns out it was because the user didn't have a certificate asociated anymore. Assigned a new certificate and the download worked again.

As seen in this thread : https://community.sophos.com/products/unified-threat-management/astaroorg/f/58/t/53308

Intellium.
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0 nitehawk over 16 years ago in reply to Intellium

I even would not call this a bug. There's a warning before removing the certificate and without a certificate this is an expected behavior in the end user portal.

The error message could be more meaningful, I agree with this. But I would rather categorize this as not a bug / feature request.

Cheers
nitehawk
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0 nitehawk over 16 years ago in reply to Intellium

I even would not call this a bug. There's a warning before removing the certificate and without a certificate this is an expected behavior in the end user portal.

The error message could be more meaningful, I agree with this. But I would rather categorize this as not a bug / feature request.

Cheers
nitehawk
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0 Astaro Beta Bot over 16 years ago in reply to nitehawk

Astaro Beta Report
--------------------------------
Version: 7.450
Type: BUG
State: NOTABUG
Reporter: sfischer
Contributor: 
MantisID: 
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