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iCloud Inbound and Outbound SMTP

John Izquierdo

Hi everyone,

Hopefully someone can come to my aid with this issue. I'm new to Sophos Firewall configuration and honestly networking in general so there's a big learning curve here.

Situation: There is a user (CEO) for the company I do IT support for that would like to add his iCloud account to his Outlook so he can keep track of his personal emails without switching between iDevice and Windows 7 VM... this easy, before setting up on his machine I set it up on my personal (home) computer and everything worked successfully. Here comes the bad part... when I try setting this up on his VM it connects to the mail server just fine but is unable to send/receive emails.

After talking to my boss and explaining the situation he explains that on the XG Firewall it's been setup to only allow communication between the on-site Exchange server and our mail filter (Mimecast) on port 25. So the next step is to allow communication for the iCloud account on port 587. I think I have this setup correctly but before i finalize I'd like to get confirmation before I break anything.

If someone can help it would be much appreciated.

P.S. attached is a screenshot of what I think the right setup is...

Regards,

John



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  • 0

    Hi John,

    that rule will not work. You are trying to achieve too much with one rule. You need a rule for outgoing and another rule for incoming.

    For his icloud mail you need a rule that allows LAN to WAN on port 587. Source would be LAN, any network, destination would be WAN, icloud. You could use a mail rule to add checking if you have certificates installed (imaps, smtps) because imaps (587) is incoming only he will need to send (maybe) back to his personal account.

    Ian

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  • 0

    Hi John,

    that rule will not work. You are trying to achieve too much with one rule. You need a rule for outgoing and another rule for incoming.

    For his icloud mail you need a rule that allows LAN to WAN on port 587. Source would be LAN, any network, destination would be WAN, icloud. You could use a mail rule to add checking if you have certificates installed (imaps, smtps) because imaps (587) is incoming only he will need to send (maybe) back to his personal account.

    Ian

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