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Skype randomly does not send messages

alessandro scuderi

Hi, I am working on release 17.0.3. A lot of users complain slow performance on sending messages via Skype. Often the messages is stuck on send. No complain from users that are not using XG firewall but another connection.

I addes, as discussed in other post, a lot of exceptions without success.

Could someone support me?
Regards,

Alessandro



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  • 0 in reply to alessandro scuderi

    Hey  

    For troubleshooting purposes, could you please attempt individually configuring each setting to none, then testing to determine which feature is causing this issue.
    Try setting the Application Control to none first, testing to observe if you experience this delay. If you continue to experience the issue, re-enable the Application Control, and try disabling Intrusion Prevention. If you continue to experience these issues after performing these tests, please PM me so that we can further investigate your appliance.

    Thanks,

    FloSupport | Community Support Engineer

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