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Sophos Firewall Manager

RickyPetite

I decided to give Firewall Manager a try as I had an unused appliance that I thought would work fine.  It has 1 NIC.  During setup, I cannot activate the device (probably because the default IP address is not the same subnet as my network)...no big deal.  I am unable, however, to change the basic settings to the correct IP and Subnet.  I noticed that the changes I was attempting are for the WAN port.  Does the device need 2 NIC's (WAN and LAN)?  Does it go in front of my XG firewall (between the cable modem and my FW) or can it live as a LAN only device on my internal network?  Thx

RB



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  • 0

    Hi,

    SFM sits on your network as a normal PC or server does. The NIC should have the same address as the local network it is connected to. Try a restart and see if you can change the IP address via the console.

    Ian

  • 0 in reply to rfcat_vk

    I got around to trying it again without success.  I connected the device directly to my cable modem (to avoid obstruction from my firewall) and reinstalled the software.  After successful installation, I am presented a screen asking for a password (no username requested, see image).  Unfortunately, my keyboard (which worked for the "yes" installation prompts), is no longer responsive.  BTW, I tried 2 different keyboards, both connected by USB.  Unable to enter password.

    At this point, I logged on to the device via the web console.  This is a little tricky since I can access the device with its default IP address (172.16...) but not connect to the internet.  When I get an IP address from my cable modem, I cannot access the device.  I tried going to Basic Setup and inputting an IP that matched my computer and cable modem (computer can access the internet).  "Save Settings" does not take, I get a spinning progress wheel.  Inputting my serial # doesn't work (see image).

    How can I access the console?  I suspect that that is what was happening in step one (when my keyboard didn't work).

    Frustrating.  Seems like it shouldn't be this much trouble.  Any thoughts are appreciated.  Thx

    Rick

     

  • 0 in reply to RickyPetite

    Hi Rick,

    you will not be able to access the console until you reboot the SFM assuming you have entered the password at initial gui. The SFM should be in trial mode until you register it.

    Ian

  • 0 in reply to rfcat_vk

    I did enter the password at the initial GUI.  After reboot, is the web console accessed through the web GUI or directly through interaction with the device?

    RB

  • 0 in reply to RickyPetite

    I restarted the unit and get back to the black firmware screen seen in image above.  Requesting a password and keyboard isn't able to input one.

  • 0 in reply to RickyPetite

    Hi,

    did you create a password during installation using the web interface, if not you will not be able to access the console.

    During the installation process you should be able to specify the IP address, DNS of the interface which will allow you to register your SFM.

    Ian

  • 0 in reply to rfcat_vk

    After installation, I initially get to the black screen mentioned above.  Unable to enter a password.  I then change to the web GUI and log in using admin/admin credentials.  I am faced with the register serial # screen with the Basic Settings option.  I cannot connect to the internet with the default settings that are initially set and am unable to change the IP settings in the Basic Settings section.

     

    Rick

  • 0 in reply to RickyPetite

    Hi Rick,

    Unless one of the mods, like karlos, flo or sachin happen along and look at your issue I will try to build an SFM tomorrow.

    Ian

  • 0 in reply to rfcat_vk

    Thank you very much for your help.

  • 0 in reply to RickyPetite

    First challenge is finding the software.

    Ian

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  • 0 in reply to rfcat_vk

    I figured it out.  I installed a spare Intel PCI express NIC and installed the software again.  Once again, I was unable to enter a password into the Firmware loading screen (black image above).  This time, though, I plugged the Ethernet cable directly from my computer into the newly installed NIC (as opposed to the onboard Ethernet port).  I was now able to save "Basic Settings" to conform to my local network.  I then plugged the SFWM device into my local network, was able to access it, finish configuration and register the software.  Finally, I removed the newly installed NIC and plugged back into the onboard Ethernet jack, restarted the unit and it works!  Interesting (and annoying) that a unit that only requires 1 Ethernet port requires a standalone NIC for setup and configuration.  Thx again for your feedback. 

    Rick

  • 0 in reply to RickyPetite

    Hi Rick,

    I can't logon to my SFM, stuck at password screen. I will try again with the second NIC enabled and see what happens.

    Ian

  • 0 in reply to rfcat_vk

    Hi Rick,

    mine does not work, no attempts to communicate with the internet or the firewall. No strange packets in the logviewer.

    Seeing you have yours working I will kill this one.

    Ian

  • 0 in reply to RickyPetite

    I know this is an old post but if you find yourself looking to log in again on that back screen where you were not able to type the password, the issues is that it doesnt look like its typing but it is. 

    Just type in the password hit enter and you should be logged in. 

     

    I had the same experiance you did