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Sophos Firewall Manager

I decided to give Firewall Manager a try as I had an unused appliance that I thought would work fine.  It has 1 NIC.  During setup, I cannot activate the device (probably because the default IP address is not the same subnet as my network)...no big deal.  I am unable, however, to change the basic settings to the correct IP and Subnet.  I noticed that the changes I was attempting are for the WAN port.  Does the device need 2 NIC's (WAN and LAN)?  Does it go in front of my XG firewall (between the cable modem and my FW) or can it live as a LAN only device on my internal network?  Thx

RB



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  • Hi,

    SFM sits on your network as a normal PC or server does. The NIC should have the same address as the local network it is connected to. Try a restart and see if you can change the IP address via the console.

    Ian

  • I got around to trying it again without success.  I connected the device directly to my cable modem (to avoid obstruction from my firewall) and reinstalled the software.  After successful installation, I am presented a screen asking for a password (no username requested, see image).  Unfortunately, my keyboard (which worked for the "yes" installation prompts), is no longer responsive.  BTW, I tried 2 different keyboards, both connected by USB.  Unable to enter password.

    At this point, I logged on to the device via the web console.  This is a little tricky since I can access the device with its default IP address (172.16...) but not connect to the internet.  When I get an IP address from my cable modem, I cannot access the device.  I tried going to Basic Setup and inputting an IP that matched my computer and cable modem (computer can access the internet).  "Save Settings" does not take, I get a spinning progress wheel.  Inputting my serial # doesn't work (see image).

    How can I access the console?  I suspect that that is what was happening in step one (when my keyboard didn't work).

    Frustrating.  Seems like it shouldn't be this much trouble.  Any thoughts are appreciated.  Thx

    Rick

      

  • Hi Rick,

    you will not be able to access the console until you reboot the SFM assuming you have entered the password at initial gui. The SFM should be in trial mode until you register it.

    Ian

  • I did enter the password at the initial GUI.  After reboot, is the web console accessed through the web GUI or directly through interaction with the device?

    RB

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