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Cannot ping Sophos router through IPSec tunnel, why?

Hello,

I have two sites connected through IPSec, the local site to the Sophos-XG can ping the WAN address of Sophos-XG, but the other site cannot ping it, why? The LAN & WAN zones permit ping. In the log viewer of Sophos-XG everything is in green, permitting all traffic through.

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0 HuberChristian over 7 years ago

Dominic Russell said:

The LAN & WAN zones permit ping.

The VPN Zone should do so as well...
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0 HuberChristian over 7 years ago

Dominic Russell said:

The LAN & WAN zones permit ping.

The VPN Zone should do so as well...
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0 Dominic Russell over 7 years ago in reply to HuberChristian

The VPN zone is greyed out, so not editable!
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0 HuberChristian over 7 years ago in reply to Dominic Russell

Not in my case:

Does your user have full administrative privileges? On which version are you?
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0 Dominic Russell over 7 years ago in reply to HuberChristian

I use the admin user, Sophos-XG MR2. Here is my zone page :
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0 HuberChristian over 7 years ago in reply to Dominic Russell

Please check Administration > Device Access.
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