Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 27 subscribers
  • Views 11286 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos XG Home licencing

MichaelJordan

Hi - I have downloaded the ISO for XG Home firewall and built an appliance, it works perfectly. I received an email from Sophos with my Licence Key. When I enter the licence key sent to me every time I enter the web console it asks me to register but refuses and says my licence is currently Deferred. What is this supposed to actually mean? The licence on mysophos portal shows all is well. I am worried that after 30 days it is going to stop working.. Please help.

Mike



This thread was automatically locked due to age.
Parents
  • 0

    Update on this. After a lot of head banging I happened to notice that the time on the device I was setting up was saying 2021. After setting the correct time and date and using the console and then restarting the wizard it worked perfectly! The time and date being wrong had also affected the automatic download of firmware updates. setting the correct time and date in the administration settings cured this immediately. So basically my fault and nothing wrong with either hardware or software. Me being a numpty

    Thank you those who offered advice, had the time and date been correct they would no doubt all been correct.

    That's what the community is all about :)

    Mike

Reply
  • 0

    Update on this. After a lot of head banging I happened to notice that the time on the device I was setting up was saying 2021. After setting the correct time and date and using the console and then restarting the wizard it worked perfectly! The time and date being wrong had also affected the automatic download of firmware updates. setting the correct time and date in the administration settings cured this immediately. So basically my fault and nothing wrong with either hardware or software. Me being a numpty

    Thank you those who offered advice, had the time and date been correct they would no doubt all been correct.

    That's what the community is all about :)

    Mike

Children
No Data